Refund policy
✨ Sparklii Creations Return & Order Policy ✨
At Sparklii Creations, every item is handmade, custom-prepared, and created with care just for you 💖 Because many of our products are personalized and handmade, we generally do not accept returns, refunds, cancellations, or exchanges unless your order arrives damaged, defective, or incorrect.
💫 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with clear photos of the issue so we can review and assist you as quickly as possible ✨
If approved, a replacement or refund may be issued to the original payment method. Approved refunds are typically processed within 5–10 business days depending on your payment provider.
💖 Non-Returnable Items
The following items are non-returnable and non-refundable:
• Custom or personalized items
• Handmade tumblers and accessories
• Opened craft or glitter materials
• Items showing signs of use or damage after delivery
• Clearance, discounted, or final sale items
✨ Order Information
Please double-check all order details before placing your order, including sizes, colors, personalization, and shipping information 💫 Sparklii Creations is not responsible for issues caused by incorrect information entered at checkout.
We do not offer refunds or replacements for:
• Buyer’s remorse
• Incorrect addresses entered at checkout
• Shipping delays caused by carriers, weather, or circumstances outside of our control
• Normal wear and tear from regular use
Unauthorized returns sent without prior approval may not be accepted.
💌 Contact Sparklii
If you have any questions or concerns regarding your order, please reach out through our contact page or customer support email: sparkliicreations@gmail.com ✨
💖 Thank you for supporting Sparklii Creations and allowing us to create something magical just for you.